Q: What products and services does Cherry's Industrial Equipment offer?
A: We specialize in material handling equipment, including pallet inverters, pallet dispensers, 90-degree pallet tippers, pallet washers, lift tables, and custom solutions designed to improve workplace safety and efficiency.
Q: How long has the company been in business?
A: Cherry's Industrial Equipment has been in business since 1982 and has become the leading manufacturer and supplier of Pallet Transfer and Material Handling Equipment. For more details on the history of our company visit the "About Us" section in our website.
Q: How can I contact Cherry's Industrial Equipment for sales or support?
A: For sales inquiries, call 847-565-2229. For parts and service, reach us at 877-350-2748 or email [email protected] to discuss your application. Additional contact information is available on our website.
Q: Do you sell direct or through local distribution?
A: We are the OEM and design, manufacture, sell and service our equipment to Fortune 500 companies and SMB’s direct and through a select network of dealers.
Q: Where is the equipment manufactured?
A: All of the equipment manufactured by Cherry’s Industrial is designed and manufactured here in the USA. Our equipment, parts and services are readily available. If you have need for service or parts you can reach us at 877-350-2748. For new equipment needs you can reach us at 847-961-2104.
Q: How do I place an order?
A: Parts orders can be placed directly through our website, and all other inquiries by contacting Sales: 847-565-2229 or Parts and Service: 877-350-2748
Q: What payment methods do you accept?
A: We accept various payment methods, including major credit cards, ACH bank transfers, wire transfers and purchase orders for approved accounts. All credit card transactions are subject to a 3.5% service charge.
Q: What if we are tax exempt
A: Email your Resale Certificate or Tax Exempt form to our accounting department at [email protected] and one of our accounting representatives upon verifying the details will issue a credit of the taxes to your firm
Q: What are your shipping options and delivery times?
A: We offer standard and expedited shipping options. Equipment is palletized and uncrated and shipped via flatbed, smaller items can be shipped LTL or UPS. Delivery times vary based on product availability and destination. Detailed shipping information is provided during the quoting/ordering process.
Q: Do you ship internationally?
A: Yes, we ship to select international destinations. The majority of our equipment sales are in North America but every year we are providing more and more solutions internationally. If your company is located outside of the United States feel free to speak to one of our product specialists for more information. 224-328-1270.
Q: What is your return and exchange policy?
A: We accept returns and exchanges in accordance with our policy. Please review our return policy on our website or contact customer service for assistance.
Q: Do you offer maintenance services for your equipment?
A: Yes, our service department provides planned maintenance, installation and repair services. Contact us at 877-350-2748 or email [email protected] to discuss your maintenance needs.
Q: Where can I find spare part or replacement parts for Cherry’s Equipment?
A: Contact our parts department for a complete list of available parts for your machine, please have the serial number and model number available when contacting us. Contact us at 877-350-2748 or email [email protected]
Q: Where can I find product manuals and technical support?
A: Product manuals and technical support resources are available through our service department. Contact us at 877-350-2748 or email [email protected]
Q: Can Cherry's Industrial Equipment provide custom solutions?
A: Yes, we offer both standard and customized equipment solutions tailored to your specific needs and or corporate HSE specifications. Contact our sales team to discuss your requirements.
Q: Are your products compliant with industry safety standards?
A: All our equipment is designed and manufactured to meet or exceed industry safety standards.
Q:Do your products come with a warranty?
A: Yes, our products are backed by a warranty. Specific warranty details are provided with each product and are available on our website.
Custom solutions are completely within reach. At Cherry's Industrial Equipment, we offer budget-friendly custom equipment solutions that are 100% tailored to your facility's needs, no matter how unique.
All of that comes with turnkey service and speedy turnarounds. Learn more about our custom solutions today!